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Hisense 2.5kW Air Q Series Reverse Cycle Split System
HAWU9KR
HOT BUY
$799
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Product Overview
Key Features
- Hi-Nano Pro Air Purification
- Follow/Avoid Mode
- App & Voice Control
- 5 Speed and Auto Indoor Fan Control
- 24 Hours Timer
- LCD Wireless Remote Controller
Key Specifications
- Brand:
- Hisense
- Model Number:
- HAWU9KR
- Cooling Capacity (kW):
- 2.5
- Heating Capacity (kW):
- 3.2
- Energy Rating - Cooling in Average Climate (Star):
- 6.5
- Energy Rating - Heating in Average Climate (Star):
- 3
- Timer:
- 24 hr
Heating & Cooling
- Maximum Airflow (m3/hr):
- 620
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Efficiency
- Energy Star Rating - Cooling in Hot Climate (Star):
- 8.5
- Energy Star Rating - Heating in Hot Climate (Star):
- 3.5
- Energy Star Rating - Cooling in Cold Climate (Star):
- 6.5
- Energy Star Rating - Heating in Cold Climate (Star):
- 2.5
Options
- Controls:
- Remote Control
Connections
- Wi-Fi Enabled:
- Yes
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
General Information
- Type:
- Reverse Cycle Air Conditioner
- Colour:
- White
- Noise Level (dBA):
- Indoor: 19 - 39, Outdoor: 60
- Speeds:
- 5
Warranty
- Manufacturer's Warranty:
- 5 Year
Manuals & Downloads
Heating & Cooling
- Maximum Airflow (m3/hr):
- 620
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Options
- Controls:
- Remote Control
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
Warranty
- Manufacturer's Warranty:
- 5 Year
Indoor Unit Dimensions
- Indoor Unit Width (mm):
- 854
- Indoor Unit Height (mm):
- 291
- Indoor Unit Depth (mm):
- 204
- Indoor Unit Weight (kg):
- 9.5
Outdoor Unit Dimensions
- Outdoor Unit Width (mm):
- 785
- Outdoor Unit Height (mm):
- 540
- Outdoor Unit Depth (mm):
- 260
- Outdoor Unit Weight (kg):
- 27.5
Box 1 Dimensions
- Box 1 Height (mm):
- 600
- Box 1 Width (mm):
- 910
- Box 1 Depth (mm):
- 360
- Box 1 Weight (kg):
- 31
Box 2 Dimensions
- Box 2 Height (mm):
- 360
- Box 2 Width (mm):
- 910
- Box 2 Depth (mm):
- 265
- Box 2 Weight (kg):
- 11.5
Product Reviews of Hisense 2.5kW Air Q Series Reverse Cycle Split System
Overall Rating Snapshot
4.6 out of 5 stars from 19 reviews
89% of users recommend this product
What customers say, summarised by AI
- Cools rooms efficiently, even during intense Queensland heatwaves
- Quiet operation; noise level is not distracting or intrusive
- Easy to control remotely via app; handy Wi-Fi feature
- Reliable and durable performance with good value for money
- Some issues reported with delivery and replacement response time
- Cannot use AI and sleep mode together, but overall satisfaction remains high
Pros
Value (1)
Quiet (1)
Reliable (1)
Damaged
Product delivered damaged been trying to get it replaced for almost 2 weeks still haven't heard back
Sarah
Confirmed purchase 6 July 2026
Published on 29 July 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 27 June 2026
Published on 21 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good value
First time purchasing Hisense. Great value compared to other brands
Sam
Confirmed purchase 23 January 2026
Published on 7 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 4 March 2026
Published on 1 April 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Perfect unit
Cools my two bed house perfectly
Liv
Confirmed purchase 31 January 2026
Published on 20 March 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Very quiet and efficient
Works great and very quiet. Good performance from a small unit. Wifi very handy to turn it on from the app.
Baydin
Confirmed purchase 5 February 2026
Published on 6 March 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great AC - highly recommend
Reliable and durable with great features
Anonymous
Confirmed purchase 9 February 2026
Published on 5 March 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Hisense air con
Very happy with units and price, they work great in the spare rooms
Karen Lent
Confirmed purchase 27 January 2026
Published on 18 February 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great
Good price with great features
Cathy
Confirmed purchase 15 January 2026
Published on 11 February 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Easy to operate through remote and phone
Great units , very quick to cool rooms , easy to operste through phone so house is cool before you return home The units look good on gge wall ad ghey were a great price . I woulchave no hesetation in recomending thdm to others.
Tim Coleman
Confirmed purchase 12 January 2026
Published on 3 February 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 19 reviews
ABOUT THE GOOD GUYS REVIEWS
The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
The Hisense 2.5kW Air Q Series Reverse Cycle Split System is a smart small-room air conditioner for bedrooms, studies and compact living spaces. It suits households wanting heating, cooling and cleaner-feeling air in one unit, with app and voice control adding convenience. Key strengths are air purification, personal comfort modes and quiet everyday use. Its main limitation is that 2.5kW capacity is better for smaller spaces than large open-plan areas.
What it’s great for
- Small Room Heating and Cooling
- Bedroom Comfort
- Study and Home Office Use
- Air Quality-Conscious Homes
- Everyday Smart Climate Control
Where it works best
- Bedroom
- Study
- Small Living Area
- Apartment
- Home Office
Who it’s for
- Apartment Dweller
- Small-Home Household
- Family with Children
- Allergy-Conscious User
- Smart Home User
Things to consider
This 2.5kW model is best suited to smaller rooms, so larger open-plan spaces may need a higher-capacity unit or a more specialist premium system for stronger whole-area coverage.
Room size suitability
Best suited to small bedrooms, studies and compact living areas
Energy efficiency score
8/10 - positioned as top-ranked for energy efficiency in the Air Q range, but no star rating is provided here
Noise level vs category average
7/10 - presented as a quiet unit for everyday use, though no indoor or outdoor dB figure is provided
Smart home integration score
8/10 - includes app control through ConnectLife plus voice control for convenient remote operation
Allergy friendliness
Strong - Hi-Nano purification helps reduce allergens, mould, bacteria and dust, while self-cleaning helps maintain a cleaner interior
Key benefits
- Hi-nano pro: Helps reduce allergens, mould, bacteria and dust in the air for a fresher indoor environment.
- Self-cleaning technology: Helps keep the indoor unit cleaner inside to support more hygienic operation over time.
- Follow/avoid mode: Adjusts airflow around where people are in the room for more personalised comfort.
- App control: Lets you manage settings remotely through the ConnectLife app for easier everyday control.
- Voice control: Supports hands-free operation for quick temperature changes and mode adjustments.
- Smart airflow: Helps distribute conditioned air more evenly for better all-over room comfort.
- Fast cooling and heating: Reaches a comfortable temperature quickly when conditions change.
- Reverse cycle operation: Provides both cooling and heating in one system for year-round home comfort.