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Hisense 5.1kW Air Q Series Reverse Cycle Split System
HAWU18KR
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$1299
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Product Overview
Key Features
- Hi-Nano Pro Air Purification
- Follow & Avoid Airflow Mode
- App & Voice Control
- 5 Speed and Auto Indoor Fan Control
- 24 Hours Timer
- LCD Wireless Remote Controller
Key Specifications
- Brand:
- Hisense
- Model Number:
- HAWU18KR
- Cooling Capacity (kW):
- 5.1
- Heating Capacity (kW):
- 5.8
- Energy Rating - Cooling in Average Climate (Star):
- 4.5
- Energy Rating - Heating in Average Climate (Star):
- 2.5
- Timer:
- 24 hr
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Efficiency
- Energy Star Rating - Cooling in Hot Climate (Star):
- 5
- Energy Star Rating - Heating in Hot Climate (Star):
- 3
- Energy Star Rating - Cooling in Cold Climate (Star):
- 5
- Energy Star Rating - Heating in Cold Climate (Star):
- 2
Options
- Controls:
- ConnectLife control app, Remote Control
Connections
- Wi-Fi Enabled:
- Yes
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
General Information
- Type:
- Reverse Cycle Air Conditioner
- Colour:
- White
- Noise Level (dBA):
- Indoor: 25 - 45, Outdoor: 65
- Speeds:
- 5
Warranty
- Manufacturer's Warranty:
- 5 Year
Manuals & Downloads
Heating & Cooling
- Maximum Airflow (m3/hr):
- 1100
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Options
- Controls:
- ConnectLife control app, Remote Control
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
Warranty
- Manufacturer's Warranty:
- 5 Year
Indoor Unit Dimensions
- Indoor Unit Width (mm):
- 1075
- Indoor Unit Height (mm):
- 320
- Indoor Unit Depth (mm):
- 231
- Indoor Unit Weight (kg):
- 13
Outdoor Unit Dimensions
- Outdoor Unit Width (mm):
- 860
- Outdoor Unit Height (mm):
- 667
- Outdoor Unit Depth (mm):
- 310
- Outdoor Unit Weight (kg):
- 41
Box 1 Dimensions
- Box 1 Height (mm):
- 995
- Box 1 Width (mm):
- 720
- Box 1 Depth (mm):
- 420
- Box 1 Weight (kg):
- 45
Box 2 Dimensions
- Box 2 Height (mm):
- 390
- Box 2 Width (mm):
- 1170
- Box 2 Depth (mm):
- 315
- Box 2 Weight (kg):
- 16
Product Reviews of Hisense 5.1kW Air Q Series Reverse Cycle Split System
Overall Rating Snapshot
4.5 out of 5 stars from 10 reviews
90% of users recommend this product
What customers say, summarised by AI
- Efficiently heats and cools small spaces, ideal for units.
- Features like focus mode and adjustable airflow add convenience.
- Unit operates quietly, including the external exhaust.
- Stylish design with modern features highly appreciated by users.
- Value for money, though installation costs can be unexpectedly high.
- Staff recommendations and knowledgeable installers receive positive feedback.
Great Unit
Meets all the needs for the purpose was bought for.
Tazza
Confirmed purchase 3 July 2026
Published on 29 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Works great
This is a great aircon for the small unit we required it for heats and cools the whole area really well
Jane
Confirmed purchase 16 April 2026
Published on 13 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great unit
Very pleased with this unit! It suits my needs perfectly.
Ben
Confirmed purchase 25 March 2026
Published on 22 April 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
installation costs
Product is good and cools and heats well. The issue I have is the cost of installation was actually ended up being as much as the unit., despite advertised installation price back-to-back $986 we had to pay additional $650 this was almost more than what we paid for the unit when it was on sale. So do yourself a favour do not book installation via good guys its a scam.
Zac
Confirmed purchase 20 February 2026
Published on 17 March 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good aircon
This aircon looks really great and works well, highly recommended!
EZ
Confirmed purchase 3 December 2025
Published on 22 January 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Excellent valued aircon
Fantastic valued unit , quite and really cold , good features
Debbie champness
Confirmed purchase 18 November 2025
Published on 9 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Split system air conditioner
I have used it for several weeks now it works as intended. Also the external exhaust is really quiet under operation. I had a really good installer who knew what he was doing. Thanks for staff help who recommended this product.
Paul
Confirmed purchase 10 November 2025
Published on 2 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great aircon
Works great cools quickly
Tia Mcleod
Confirmed purchase 27 October 2025
Published on 1 December 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Cooling at the next Level
What a great aicon, the new models and features have well used. Being able to direct the air to either blow towards or avoid is amazing
Annette
Confirmed purchase 1 November 2025
Published on 28 November 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great Aircon
Love my new aircon, definitely makes the room cool when its on. Great features like focus mode
Annette
Confirmed purchase 1 November 2025
Published on 26 November 2025
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 10 reviews
ABOUT THE GOOD GUYS REVIEWS
The Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
The Hisense Air Q Series 5.1kW reverse cycle split system is a smart, family-friendly air conditioner built for year-round comfort in medium-sized living areas and bedrooms. Its strengths are app and voice control, air purification, quiet operation and fast heating and cooling. It suits households wanting cleaner air and simple smart features. The main limitation is that premium models may offer more advanced zoning, filtration depth or detailed efficiency data.
What it’s great for
- Year-round heating and cooling
- Everyday family comfort
- Cleaner indoor air
- Smart app control
- Medium room climate control
Where it works best
- Living rooms
- Open-plan family areas
- Master bedrooms
- Apartments
- Townhouses
Who it’s for
- Families
- Allergy-conscious households
- Smart home users
- Homeowners
- Renters seeking app control
Things to consider
It offers strong everyday comfort and smart control, but buyers wanting premium-grade air filtration, multi-room zoning or published star-rating detail may prefer a higher-end specialist model.
Room size suitability
Best suited to medium rooms such as living areas, large bedrooms and compact open-plan spaces
Energy efficiency score
8/10 - positioned by Hisense as top-ranked for energy efficiency, though no star rating is provided here
Noise level vs category average
8/10 - marketed as quiet, suggesting better everyday comfort than many standard split systems
Smart home integration score
8/10 - app and voice control make it easier to manage remotely and fit into a connected home setup
Allergy friendliness
8/10 - Hi-Nano purification and self-cleaning features make it a strong choice for households concerned about dust and allergens
Key benefits
- Hi-nano purification: Helps reduce airborne allergens, mould, bacteria and dust for a fresher-feeling indoor environment.
- Self-cleaning technology: Helps keep the system hygienic inside, reducing build-up that can affect freshness over time.
- Reverse cycle operation: Delivers both cooling and heating so one system can handle summer and winter comfort.
- App and voice control: Lets you adjust settings remotely and integrate control into a more convenient smart-home routine.
- Follow/avoid mode: Helps direct comfort toward people or away from them, depending on how you want the airflow to feel.
- Fast cooling and heating: Responds quickly to changing conditions so rooms reach a comfortable temperature sooner.
- Smart airflow: Distributes air more evenly around the room for more consistent whole-room comfort.
- Energy efficiency: AI-rated 8/10 based on Hisense's top-ranked energy efficiency positioning, helping support lower running costs than less efficient alternatives.
Q: What size room is a 5.1kW Hisense reverse cycle split system best suited to?
A: A 5.1kW split system is typically suited to about 35 to 50 square metres in a living area. Insulation, ceiling height, west-facing sun and large windows can all push the ideal room size lower than that range.
Q: Can this Hisense 5.1kW split system heat as well as cool?
A: Yes. Reverse cycle means it cools in summer and heats in winter from the same system. It is a practical all-season option for a main room, although heating performance can taper off in very low outdoor temperatures.
Q: Is this 5.1kW split system better for one large room or several smaller rooms?
A: It is best for one main open-plan area rather than multiple closed rooms. Airflow can reach nearby spaces if doors stay open, but bedrooms or separated zones usually heat and cool less evenly than the primary room.
Q: What should be checked before replacing an older unit with this 5.1kW Hisense system?
A: The key checks are room size, insulation, sun exposure, ceiling height and whether the old unit was underpowered or oversized. Outdoor unit position and electrical circuit capacity also matter. Discuss with your electrician.